Order cancellations are possible within 24 hours of placing the order by contacting me by email. After this time, the order cannot be cancelled since it will already be in the process of being sent or created.
Jewelry exchanges or refunds are available up to 14 days after receipt. Please contact me, specifying your request in the subject line of your email.
Personalized orders are neither exchangeable nor refundable in accordance with article L221-28 of the Consumer Code.
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Initial and return shipping costs are the responsibility of the buyer.